Cancellation of attendance records in previous financial years can cause a range of issues for both child care providers and individuals, including incurring debts. From July 2017, to ensure that only genuine amendments were made to the Child Care Management System, providers were prevented from submitting and cancelling attendance records relating to previous financial years.
 
This restriction remains in effect under the new arrangements, however in recognition of the transition to the Child Care Subsidy System, until 30 September 2018 providers will be able to make amendments to session reports from last financial year. After this date, providers will need to apply to the department to make changes, with approval only given in exceptional circumstances.
 
Please be aware that the department takes the integrity of child care fee assistance seriously and will be closely monitoring all cancellations and resubmissions to ensure these are compliant with Family Assistance Law.  Providers should familiarise themselves with the circumstances in which resubmissions are permissible (further information to assist with this process will be sent). The department has strengthened regulatory powers to safeguard the integrity of child care fee assistance, and will take action against non-compliance when necessary.
 
After 30 September 2018, the department will not accept claims that a provider did not know or understand their obligations or responsibilities.

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